Returns
Unopened products in their original packaging can be returned within 30 days of delivery. For food-safety reasons, we can’t accept returns of opened products. Return shipping for unopened, non-defective items is the customer’s responsibility; there is no restocking fee.
Damaged, defective or incorrect orders
If your order arrives damaged or defective, or you received the wrong item, let us know within 30 days of delivery and we’ll send a replacement or issue a full refund.
How to start a return
Contact us with your order number and a short description (a photo helps for damaged items). We’ll reply with next steps.
Refunds
Approved refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank.